Project Management Support
Our consultants are bilingual and have a wealth of experience in global projects. They work with your team to keep projects moving forward.
- We can take part in projects from various roles. (Project manager, PMO)
- We provide comprehensive management in areas including resource management,
risk management, issue management, change management, and quality management,
with consideration for on-site operations.
- We often go beyond surface solutions to consider deeper fundamental solutions to avoid the onset of secondary problems.
Case Study 1
As part of a client’s global project development, simultaneous and parallel design changes were being conducted in Japan, Germany and the U.S. As a result, problems had arisen in the coordination of change management processes and implementation management methods tailored to this development system, along with specifications and schedules between regions.
We became involved in the project as a PMO. We formulated a global change management process and built a system for regular communication with each country’s global team, and we established clear change points to support the domestic service launch team in Japan.
Case Study 2
A client was working on a legacy system replacement project. To improve their global competitiveness, they decided to deploy a global standard package system from a German company. Unfortunately, the project team members had no experience in international projects, and the Japanese and Indian vendors were in charge of the subsystem, so the reporting format and indicators were different for each system.
We joined in the development phase as a PMO. After assessing each vendor’s requirements, we worked to promote consistency in project governance. We succeeded in visualization of the overall project status. Furthermore, we added improvements to keep man-hours for operations from getting out of hand, and continued monitoring the project so that governance would remain strong as the project continued.
Case Study 3
A client’s overseas head office launched a Global Outsourcing Project to digitize newly built systems in all procurement processes, from orders placed between overseas suppliers on the Japanese side to delivery confirmations. However, prior to launch the deployment of the system at the overseas supplier was delayed, so the client needed to quickly re-launch the project and completely shift to the new process.
Based on current situation analysis, we revised the project implementation system and plan, conducted replanning, set success indicators and shared and explained them to in-house order representatives, and held explanatory sessions at overseas locations (Korea, China, India) and individual discussions. Through these steps we reached a consensus with all suppliers on new process deployment. And through collaboration with system partners based in Germany and Hungary, we established a deployment support system and deployed the system without a hitch.
Japanese Business Culture Expert
- We deployed a global standards system. It meets our requirements but it’s difficult to use and its utilization rate is low.
- I can’t seem to share Japanese business customs and culture with my overseas head office/branch, and we’re never on the same wavelength.
- I can’t get them to understand the Japanese UX (User eXperience), and I can’t convey the requirements for the new system to our overseas developer.
Business is rapidly becoming more globalized and more standardized. But
in Japan there are still many unique requirements such as regulations,
business customs, and long-held and cherished cultural norms. Do you find
yourself grappling with the conflicts between “global standards” and “the
Japanese way” when working on projects?
PM Global’s consultants will join your project as Japanese Business Culture Experts, working between your company and your overseas subsidiary or location to support your project. We will encourage mutual understanding beyond mere insistence of “the Japanese way,” and lead you to the best solutions.